Dreams - Edinburgh - Straiton

My wife and I went in at different times. She visited the store first, and says she was very happy with her experience there. She had a go on the Sleepmatch machine, and ease very pleased with the result! I went in later, and received very good service from Claire (who greeted me at the door) and Jen (who had served my wife earlier and do came to help me too). Answers given in this survey are from both of us.

So Jennifer at the Dreams store in Straighton was super helpful in sorting my fiancé and I out and advising us. Very pleasant

Salesperson Jennifer was very friendly and patient with myself [in my eighties] and my son. I tried many beds and eventually decided on the first one, and the process was a pleasant experience.

Sales Person Paula dealt with us in the nicest manner possible. She spent ample time understanding our needs and provided us with multiple options keeping our budget inmind

Jen was very friendly and helpful, she was also very informative.

I found the shop was very well run with reguard to COVID restrictions, and I was approached by a very friendly member of staff Jen, who immediately responded to my interest is a particular mattress, she was very knowledgeable of the products and made me comfortable throughout my visit.

Very friendly and knowledgeable staff. All queries answered promptly. No pressure to buy and left to browse until ready to make a decision. Choice of bed met our requirements exactly.

The assistant understood our needs and explained things very well.

The young gentleman who attended to our needs was extremely focussed, very well informed and generally very helpful. he certainly went the extra mile in ensuring that we were buying exactly what we wanted and needed. we made our purchase with great confidenc that we were buying what we wanted and needed.

I was offered help straight away, the sales advisor was very helpful and knowledgeable, friendly and at the same time gave me space to look around, I was put at ease with everything and it made the shopping experience so much better.