Dreams - Edinburgh - Straiton

Jen. The assistant was excellent and vey knowledgeable. She certainly knows her stuff.

Someone came up to me straight away and asked what I was looking for. They knew where to find it in the shop and made me test the sleep machine to tell me which mattress would suit me better.

Member of staff was very helpful and knowledgeable. Explained all of the options but left us to browse on our own.

Lots of information and sensible advice

We where greeted by Clare and asked if we required assistance when we entered the store. Clare directed us to the area of the store we required and answered all our queries with great knowledge. The experience was a delight.

We were welcomed by Paula. She was extremely patient and knowledgeable on her products. Assisted us with all our needs. We had an idea of what we needed but through Paula’s knowledge she assisted us with mattress selection.

Very knowledgeable and professional staff (Clare)

Sebastian was very knowledgeable and extremely helpful in assisting us with choosing our new mattress, great customer service!

We were were spoken to within minutes of entering the shop. The assistant quickly understood our needs and was able to help us make our purchase efficiently. We also felt very safe as all Covid rules were followed. We were offered a drink whilst we completed the paperwork and the whole experience was very positive indeed.

We went to Straiton store and your colleague Sebastian was a star. We spent around 1h30m with him and he helped us choose the best option for us. Really patient, helpful and with outstanding knowledge of the products. Overall great sales advisor. I will definitely keep coming back to to Dreams.