Dreams - Edinburgh - Straiton

The employee who came to me and my wife was fantastic, very friendly and knowledgeable.

Assistant/manager was highly efficient and polite. She had I suppose excellent understanding of the products. This made it easy to choose.

The Store Manager at the Straiton branch was very friendly and professional and very helpful in advising me without me feeling like I was being given the hard sell.

Sebastian was so helpful and his customer service was excellent

Clare really took the time to help us and didn't pressure us like other "sales" people do. Really fantastic service and made the process easy.

Jen, who attended to us was brilliant. She was attentive, (water from the fridge), work station was cleaned before and after we sat there. Explained all the options available to us and processed our order quickly and efficiently

Claire was very knowledgeable about the products and helpful.

Very helpful staff and friendly

Very friendly helpful staff

We went to two different dream stores. The first the gentleman who dealt with us had a lot of knowledge, put us on the machine that test what mattress would be best for you. He then suggested some and we were able to try out a huge range of different mattresses to see which one we liked. He took the time with us and we didn’t feel rushed at all. We then went to another dream store to make our purchase as we were trying to see if they bed frame we wanted they still stocked and we managed to make our decisions and make a purchase. Jen who dealt with us in the dream store at straiton was very friendly very kind and happy and very helpful with the information we required. Very happy with the service we got and the attention we got and also the flexibility with the finance deposit. Would definitely recommend to family and friends.