Dreams - Edinburgh - Straiton

Very friendly, efficient staff.

The assistant was very courteous and helpful. Explaining the various options that facilitate me to make the right choice. Overall, was very satisfy with the shopping experience.

The lady was clear and precise in her information and extremely professional in her relationship with the customer. She ensured that we were satisfied at every level throughout. We were made welcome and felt safe in her presence. It was a very good experience.

Our experience of Dreams was excellent. I didn’t expect much after having visited some other mattress stores and being a little disappointed but this was certainly the opposite. We were greeted by a lovely lady, Jen, who did the sleep master test with us and showed us various options of mattresses according to our needs. She stayed with us throughout our visit, answering any questions we had and even offered us tea. We felt she had great knowledge and left feeling confident we’d made the right choice on mattresses, pillows and duvets! We were seriously impressed with our experience at Dreams and would recommend anyone looking for a mattress or bed to stop there first.

Sebastian was fantastic. Great knowledge and great customer care skills

Friendly welcome. Large choice. Everything well explained

The sales person Sebastian was excellent in assisting us make our purchase. Right balance of being helpful, but with no sense of pressure.

The customer service was excellent, from the moment we entered the building to when we left. All questions we had were answered very well and we now have a lovely new bed to look forward to!

The woman who showed us and explained the products was very nice and knew what she was talking about. Lovely sales assistant.

Very helpful and understood the needs of what type of mattress I was looking for. Very imformative with their information Great customer service