Dreams - Edinburgh - Straiton

Sebastian was extremely professional and took care of my wife and I very well. Even with my children acting up he remaind calm and jovial and took time to speak with the children. This made the experience relaxed and enjoyable. We cannot wait for our new mattress to arrive and I can't thank Sebastian enough. He is a credit to Dreams and I feel he should be commended for his clear hard work ethic, knowledge, professionalism and inter personality skills. Thanks

We were given a lovely cup of coffee and allowed toilet access

David was so knowledgable and helpful. He looked after us and even my teenage son was impressed!

I was impressed by Paula's knowledge and dedication at Dreams Straiton. She dedicated enough time to explain and share her knowledge to myself and my wife on the different mattress options and what she would consider best. In the end she put the name of her newer colleague because we had consulted with him on our previous stops. She is a star, I would definitely come back for our bed.

Jav and Colin were both excellent salesmen. We came to dreams on Saturday just to browse and Colin went out of his way to answer all of our questions and advise us on costs etc. Explaining the current offers in store. We then went away with plenty to consider and returned the following day where Jav assisted us in finding exactly what we needed for our space. Jav offers us both a drink on more than one occasion and was also super accommodating and did a great job. We are really happy with our purchase and looking forward to the delivery soon.

Paula, the sales colleague who helped us, made the experience of buying a bed, one that we will remember for a long time. We came in thinking we knew what we wanted but Paula’s knowledge in the products helped us pick a product that best suited us. It was a very fun experience trying out the beds and finding one that suit both me and my wife.

We visited the Straiton store in Edinburgh where we were greeted by Paula. She provided excellent customer care and service from start to finish and largely due to the great service we walked out with purchasing a brand new media bed and Tempur matress. Overall great experience and Paula is a credit to the store. Thanks, Arran & Emma

Paula was very friendly and knowledgeable. Very happy with the bed I have chosen and also the information I was given in regards to the bed, pillows/duvet and also the insurance.

The knowledge of the staff member was great, she was very efficient and arranged our delivery without hassle. Pauline?

Service was fantastic, very attentive but was given time to think about the purchase. I was offered a drink, wasnt rushed with a purchase.