Dreams - Edinburgh - Straiton

The sales advisor was very knowledgable - without being patronising. helpful - without being pushy. available - without being intrusive. friendly- without being overwhelming. I never felt pressured at any time and yet staff were always available to advise. Although I only needed a mattress ( £300) I was made to feel valued. Excellent service from Szabolcs ! ! A credit to your company ! !

Very satisfied with all service etc

Clare greeted us warmly on arrival, delivered a pleasant service without being an aggressive or overbearing salesperson gagging for a sale. She was nice natured, knew her stuff and made the whole process easy and straightforward. From discussing products, to pinning it to the final item to the delivery and aftercare discussion - the whole process was a dream!

We found the products reasonably priced online but really needed to visit the store before making a purchase. Paula’s knowledge and enthusiasm really made it overall an enjoyable experience, we will definitely come back!

Very helpful and knowledgable assistance from Clare. No hard sell, left us to make our own minds up.

Fantastic, knowledgeable service. Very happy customer

The assistant was very helpful and took our needs into account, recommending certain items. Once we had decided on our choice she was quick and efficient in dealing with our order. The delivery date was ideal.

Sebastian was very friendly

The Service provided by the staff, their demeanor, helpfulness and product knowledge gave us confidence to make the purchase. Very happy and pleasant experience for us.

Sebastian was well informed, helpful, didn't try hard sell, gave us information to think about, said we could call back any time. All in all an excellent service.