Dreams - Edinburgh - Straiton

The sale’s assistant was knowledgeable, friendly and did not force a sale. Paula spent time with us and we were offered coffee while we tried out the various mattresses within our price point.

The assistant made our visit a pleasure. She was so knowledgeable and helpful, without being overbearing. No pressure was used, just knowledge and politeness.

Salesman very knowledgeable and patient. We bought our last bed here about 10 years ago and had good service then . We didn't actually plan to buy yesterday, just look but didn't feel pressurised which I can't stand. The delivery is going to be when it suits us which is also good as we work day/nightshift

Very well satisfied with the way your colleague treated us. Well done Dreams

Clare was knowledgeable and helpful. She expressed her opinions with which on one issue I did not entirely agree - she was slightly doubtful whether a topper would serve my needs best, but it has - I am delighted to report. The store does not stock pillow protectors; but we're not sure that we would need them anyway. The price of topper was slightly higher than John Lewis ones advertised, but probably their make would have been different.

After speaking to David at Straiton in Edinbrugh during our visit, we were happy with his knowledge and his time taken to help us with a difficult decision for my fussy wife without pushing for just the sale.

Storesperson very helpful. Did not pressure us whilst browsing and testing various beds. They did not linger in the vicinity but were onhand when needed.

Staff were very helpful and knowledgeable about the products and were able to answer all my questions.

Did not feel rushed into making any decisions or pressured into a sale. Assistant was very knowledgeable about the products and listened to our requirements.

The sales person Paula at the straighton branch was very knowledgeable and put my wife and myself through a lovely wee test to find out what bed suits us both she was very nice and good at her job