Dreams - Edinburgh - Straiton

David was very helpful. He took into account our needs and personal circumstances (back problems and difficulties sleeping), gave us a great explanation of the mattress types, got us each a pillow and helped us find the ideal mattress. Gave us space to discuss as well. Excellent service.

Our assistant was very friendly, knowledgable and not too pushy. We genuinely felt he wanted to find the best solution for us. Our first visit to the store was the first place we visited and we intended shopping around for the best price we could find but Sebastian made us feel we wanted to make the purchase from Dreams. He was a great ambassador for the store in Straiton, Edinburgh

Both times we went into Dreams we were warmly welcomed and asked if we needed help. We were not crowded or taken advantage of. Our personal situation was taken into consideration and advice given accordingly with no strings attached.

excellent service including delivery

The assistant (Clare) was very knowledgeable and helpful, without being pushy. The store was well set out with colour coding of mattresses to make it easier to understand the various types of mattress.

Assitant Sebastion very helpful and good knowledge of products in store, gave us advice when needed but left us in peace to browse, which we like when shopping, do not like high pressured sales men and he is a credit to your company.

Paula had a great knowledge of the mattress that we purchased she's clearly a great assist to your business

The personnel at the store were very helpful and knowledgeable. We were encouraged to take as much time as we needed and given advice about the different types of mattresses available, and which were most likely to be comfortable considering our health problems. We were encouraged to take as much time as we needed to find the one most suitable for us. The store was well organised, clean and welcoming. A very enjoyable experience.

David at your Edinburgh Straiton store looked after us immensely throughout our time in the sfore. His knowledge and expertise were excellent and he recommended a few beds before we decided on the best one for our needs (loved the colour scheme) Also the pillows provided instore helped with our decision. The whole process was easy to get through.

Clare was excellent. She was kind and explored our needs and budget.