Dreams - Edinburgh - Straiton

Paula the assistant spent a great deal of time (staying on well after her finish time) listening and understanding our needs before making suggestions. When she came to make suggestions her product knowledge was 2nd to none. We left the shop completely satisfied with the service that we had received and the product that we had purchased.

Excellent customer service. Sebastian knew what we wanted and easy user access.

Friendly helpful staff. Bed delivered the week I wanted.

A very pleasant shopping experience,got exactly what we wanted and assistance was very professional. I will continue to tell all my friends and family that this is the only place to go.

Extremely helpful & informative staff. No pressure. Understood our wishes & needs

David assisted us in store. On our first visit we were unsure what we wanted and he was helpful, knowledgeable and not pushy - guiding us and encouraging us to take the time to try our different beds. We went back to the shop having thought about what we wanted and done further research. We returned to this shop because of David's assistance and bought the bed from him. Once again he was helpful and created a relaxed atmosphere.

Very friendly, efficient service given to us by Clare from your Straiton store. She listened to what was needed and showed us what was available. Gave us time to try out different mattresses and guided us with her knowledge as to what to buy. But no pressure to purchase and we could make up our own mind!

Friendly and efficient staff

I wished i got the mans name that assisted me he was fabulous at advising me for my firm mattress that i wanted and understood my wish to avoid pillow top , also my son was also made to feel at ease and was shown the booth fir temper mattresses as he has autism and can get bored so he was entertained while the lovely clare put my order through and i was given plenty time to try mattresses as i had to take time as they were extremely understanding that i had surgery the week previous, so i never felt rushed .

Carol my assistant was very knowledgeable, understanding if my requirements, was not pushy and made sure I was very satisfied with my choices. It was a very pleasing experience