Dreams - Edinburgh - Straiton

Staff explained the colour codes I found the type of mattress I preferred then was able to pick the one I wanted from a smaller group instead of going around the entire shop. Love the mattress I picked

Knowledgeable and friendly staff and range of products to try out

I was very impressed with the knowledge of the assistant David and he had alot of patience with me taking my time to make up my mind.

Paula was as supportive as possible, we had her full attention and felt cared for. She had total knowledge of all mattresses and managed to reply all our questions. She was a flawless.

There was a good choice of beds with a wide range of prices.

We found the sales colleague to be very helpful. I do not like overly pushy sales and Hamilton was very knowledgable. we didn't intend to buy there and then and wanted to try the Bensons store nearby but after lying on our mattress we knew that was the one for us.

Helpful member of staff who gave good advice.

The salesman, Sebastian, was extremely knowledgeable. Not only that, he made a genuine attempt to understand exactly what my daughter was looking for. In addition, while we were browsing, he offered a cup of coffee which was very welcome on a cold morning.

Very helpful staff. There was an issue with the financing system which resulted in me waiting for over an hour for it to go through. The staff did as much as they could to resolve the issue as I was unable to return on a different day.

The chap serving us was very helpful, patient and understanding.