Dreams - Edinburgh - Straiton

We were served at the Edinburgh Straighton store by David who was extremely friendly, knowledgeable and patient, donating a significant amount of his time and experience helping my wife and I decide on the new beds and mattresses we needed for our new home. It is rare to encounter such excellent customer service.

Well informed salesman not at all pushy

Got everything I needed quickly. Receives good assistance and advice while making decisions.

Because of the service I got from Sebastian

Paula assisted us in store. We returned to the store because Paula has assisted us with a previous purchase. Her friendliness, knowledge and help was excellent.

Dreams sales assistant highly helpful and able information for products we were looking for, Very friendly. Nice shopping experience,

Sebastian was efficient ,helpful and pleasant

Helpful and knowledgeable assistant who dealt with me in a friendly, businesslike manner. David is his name.

We were greeted immediately upon entering the store by Hamilton. He discussed our needs and gave a clear and full explanation of selecting the correct and most suitable mattress for us. Nothing was too much trouble for him and he even made me a coffee.

The colleague that attended to me was very efficient and let me make my own mind up about which mattress was best for me. She explained about the way it was made and the store's policy if I wasn't happy with my purchase.