Dreams - Edinburgh - Straiton

I’m in a wheelchair and found the layout easy to get around. We found the headboard we wanted but needed it in a different colour which the sales person helped us with. He very efficiently processed our order. Painless and so easy.

Range of products - excellent. Staff member allowed me and my wife time on our own to browse products we were interested in offering relevant advice and to ask if we would like further advice/information. We in the end also purchased a new mattress and pillows without being put under pressure to upgrade our bed purchase - also provided the mattress suitability test. It was a pleasure to have done business with the staff member whose knowledge and help fullness was excellent

Hamilton helped us find the perfect mattress and spent time explaining what was available to suit our needs

The assistant listened to what I wanted and was very helpful in suggesting options . Showing me different alternatives and values. She was very patient as I could not make a decision and have me space to look again and decide what I wanted.

The staff members at the Straiton branch were extremely helpful and pleasant during my visit . We found what I was looking for straight away and the order was placed easily with exactly the delivery date that I wanted . I have bought beds here before and have been extremely happy with the service each time .

Excellent customer service

Staff listened to our requirements and were extremely attentive

Hamilton (HR17) was brilliant he was very patient and knew his stuff he offered us drinks/water etc and walked us through everything

Just thought the overall experience was great and staff were brillyant

The sales people were very friendly and certainly knew their products highly recommend.