Dreams - Edinburgh - Straiton

only wanted to have a look and prefer to do this without assistance until required, but assistant came over as soon as we went in, and to be honest she was of an enormous help.

We have returned to Dreams many times to buy beds for ourselves and our family. We were delighted to find Claire was still working in the store and providing her excellent understanding of the company’s product to help us find the bed we wanted.

Went in knowing what I was looking g for and the assistant was straight on it helping as much as she could

Frank Was so helpful was very encouraging about taking the bed test and the results were very enlightening and helped us in making our decision without Frank’s help and advice we would have bought the wrong bed So much obliged to Frank

sales assistant friendly, skilled, patient and efficient.

The sales colleague Clare was extremely helpful and had a very good knowledge of the products. We were tested initially on a device to measure our needs for the mattress, and then given plenty of time to try out all the suggested products, with help when needed. We were offered coffee, and Clare was very pleasant (not too pushy) and took time to understand our requirements. The range of products was extensive. The arranged delivery time was also very acceptable, with options for assembling the beds and removing old units.

Frank was very knowledgeable and not at all pushy. He just made sure we'd checked all our options and then processed it all quickly.

Excellent customer service by sales assistant. He knew his products very well and provided all the details we needed to make decisions on our purchase.

Good range of products and knowledgable sale person

We were really impressed with the lcomputerised assessment.