By Diane M | 9/3/2020
Jonathan was pleasant, helpful, knowledgeable and adhered to the guidelines for covid.
By PeterWestEaling | 8/31/2020
The customer service we received from Ivona (validation code 361 - West Ealing W13 8RD) was exceptional. She was extremely helpful and provided us with a ton of useful information. We are first time mattress buyers and getting to know different types of mattresses, getting a feel of them and going through a personalised evaluation was what we needed. Ivona was highly professional, very kind and available to all queries we had. We couldn't possibly get a better customer experience on our first visit to your store! We bought pillows and we'll for sure buy a mattress once we move in to our house later this year. Please consider getting Ivona a raise! Your very satisfied customer.
By PeterWestEaling | 8/31/2020
The customer service we received from Ivona (validation code 361 - West Ealing W13 8RD) was exceptional. She was extremely helpful and provided us with a ton of useful information. We are first time mattress buyers and getting to know different types of mattresses, getting a feel of them and going through a personalised evaluation was what we needed. Ivona was highly professional, very kind and available to all queries we had. We couldn't possibly get a better customer experience on our first visit to your store! We bought pillows and we'll for sure buy a mattress once we move in to our house later this year. Please consider getting Ivona a raise! Your very satisfied customer.
By PeterWestEaling | 8/31/2020
The customer service we received from Ivona (validation code 361 - West Ealing W13 8RD) was exceptional. She was extremely helpful and provided us with a ton of useful information. We are first time mattress buyers and getting to know different types of mattresses, getting a feel of them and going through a personalised evaluation was what we needed. Ivona was highly professional, very kind and available to all queries we had. We couldn't possibly get a better customer experience on our first visit to your store! We bought pillows and we'll for sure buy a mattress once we move in to our house later this year. Please consider getting Ivona a raise! Your very satisfied customer.
By PeterWestEaling | 8/31/2020
The customer service we received from Ivona (validation code 361 - West Ealing W13 8RD) was exceptional. She was extremely helpful and provided us with a ton of useful information. We are first time mattress buyers and getting to know different types of mattresses, getting a feel of them and going through a personalised evaluation was what we needed. Ivona was highly professional, very kind and available to all queries we had. We couldn't possibly get a better customer experience on our first visit to your store! We bought pillows and we'll for sure buy a mattress once we move in to our house later this year. Please consider getting Ivona a raise! Your very satisfied customer.
By Joy | 8/31/2020
I am elderly, and Ivona showed care in advising me and patience while I made my choice. I was happy to see her using sanitizer on the card machine.
By Joy | 8/31/2020
I am elderly, and Ivona showed care in advising me and patience while I made my choice. I was happy to see her using sanitizer on the card machine.
By Joy | 8/31/2020
I am elderly, and Ivona showed care in advising me and patience while I made my choice. I was happy to see her using sanitizer on the card machine.
By Joy | 8/31/2020
I am elderly, and Ivona showed care in advising me and patience while I made my choice. I was happy to see her using sanitizer on the card machine.
By SarahL | 8/31/2020
The assistant who served me , Ivonn at the Ealing branch. was fantastic. She made sure all health and safety measures, social distancing etc were adhered to. I felt completely safe lying on the beds and trying out the mattresses. Ivonn really knew her products and I never felt “pressured “ which was a huge plus. Would highly recommend her. Polite, friendly, great sales person

