Dreams - Durham

272 ratings
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Location

Unit 10 Durham city retail park,
Durham, DH1 2RP

Jess

By Jess | 3/14/2022

Brilliant customer service, Rachel was extremely helpful as this was our first bed and she showed us plenty of options but also gave us time on our own to think about it.

Elizabeth T

By Elizabeth T | 3/12/2022

Rachel asked for my need on entrance to the store and she listened to everything that I said advising which products were suitable.

David J

By David J | 3/6/2022

Very pleasant saleswoman and very courteous and helpful

H. and V.W.

By H. and V.W. | 3/5/2022

Sales assistant [Kirsty] had both knowledge and understanding of our needs and helped narrow down the replacement matresses available to those which most suited us.

Bbee

By Bbee | 3/3/2022

Very friendly and patient assistant

David and Norma

By David and Norma | 3/1/2022

Staff member very helpful and knowledgable, great display of beds and a decent price for our chosen bed. We were really happy with the delivery time.

JohnB

By JohnB | 2/27/2022

Product range knowledge combined with bespoke solution options for our requirements. Experience was not sales pushy but informative allowing time for reflection. The way to do it.

Rob

By Rob | 2/26/2022

Leanne was extremely knowledgeable and helpful and had a good manner and friendliness The shop was clean and tidy and laid out in a clear way

Jeremy G

By Jeremy G | 2/26/2022

Friendly and not pushy. Good product knowledge and efficient. You get what you pay for and even though the mattress is expensive, I feel sure that it will be good value for money. The mattress test that I took was great fun too! All told, a pleasant experience all round.

Ruth

By Ruth | 2/21/2022

Rachel was lovely. She came to see us straight away and listened to our needs and was very friendly and helpful. She made us feel comfortable and offered us water. She let us try a number of mattresses to help us find exactly what we wanted.