Dreams - Durham

I was greeted by Rachel who was friendly, kind and professional. I was highly impressed by her guidance and product knowledge. She was able to help find our perfect mattress. She also answered all my questions and when it came to buying she made the process calming and easy to follow. There was nothing I could fault, absolutely brilliant.

The whole process was easy,staff very pleasant, friendly and knowledgeable.

Rachel helped us and she was lovely really took the time to find the right product for us

Good customer service and did the sleep test thing

The staff member was friendly and knowledgeable and very helpful without being pushy. He listened to what we wanted and although the bed we had seen on line and wanted to see in person, was not in store or in stock our needs were taken into account and alternatives were suggested. Very happy with our decision

The staff werevery helpful, informative and with excellent knowlefge of the range of products

Leanne was very helpful and guided us through the process whilst also helping to keep our little girl under control!

Staff were very friendly and helpful with a high attention to detail regarding the products. We found the mattress that best suited our needs, very happy. Thank you

We were welcomed in to the shop and asked what our needs were. Leanne listened and understood. We were asked to lie on a special bed which “read our bodies” and gave a printout of the correct product for our requirements. We were then shown several options to choose from and given plenty of time to make our minds up. Leanne also offered us a bottle of water and then took us to the desk to complete our order. It was a very enjoyable experience and made the choice much easier than in past purchases elsewhere. Have already told neighbours about it so they will also try it soon

The sales lady we used was amazing good knowledge and not pushy. Cheaper than we expected to.