Dreams - Dundee

Very satisfied with Stewart who served us on 2 occasions - the first was when we were shopping around and the second when we went back to buy. No complaints but we did pay slightly more than your competitor offered but I bought because Stewart gave a better level of service.

The only thing I can fault is that the delivery wasn't able to be quicker. The sales person was very friendly and not pushy when I said I didn't want other products or services. Not able to comment of quality of products yet.

I was very satisfied

The assistant Scott was most helpful in assisting us in determining which bed would be most suitable for my medical needs,

A lot of information given to us in a very short space of time left us sometimes unsure of exactly what we wanted. We expected to have a leisurely look around but were a bit bombarded with useful information. We eventually understood what was being told and how the store was set out which we then realised was a good idea.

Service was attentive and helpful. Perhaps given the amount spent, we could have been given a little more discount on the uplift and assembly charges.

If everyone put highly satisfied I personally feel standards would slip.

During my visit I purchased 3 beds and spent around 2k I felt slightly unimpressed by the discount offered especially when spending this much money! The offers last year when I bought another bed from dreams included duvets, pillows and a mattress protector none of these were offered during my visit. In addition the salesman offered me a free 8 year warranty but when going through the sale the manager said this was not possible to get that included, this was very disappointing. Plus after agreeing to proceed with the sale I had to wait around 20 minutes for an till/sales point to be free to allow our order to be processed.

i was very satisfied I think this question is marked incorrectly

Problems with returning a pillow