Dreams - Dundee

5148 ratings
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Location

Unit 9, Kingsway West Retail Park,
Dundee, DD3 8RX

Jasmine W

By Jasmine W | 8/15/2020

Selected the colour of divan and headboard in store, however on returning home found it was too dark therefore called store to amend colour, given that you're allowed 48 hours to make changes. Stewart who dealt with us was unavailable but Scott took details and said he would phone the next day to confirm the changes made. No-one phoned so the following day I telephoned the store twice and left messages to contact me but no-one ever did. I am rather disappointed at the after sales service but will have to wait and see if they did indeed change the colour from dark to light!

Jasmine W

By Jasmine W | 8/15/2020

Selected the colour of divan and headboard in store, however on returning home found it was too dark therefore called store to amend colour, given that you're allowed 48 hours to make changes. Stewart who dealt with us was unavailable but Scott took details and said he would phone the next day to confirm the changes made. No-one phoned so the following day I telephoned the store twice and left messages to contact me but no-one ever did. I am rather disappointed at the after sales service but will have to wait and see if they did indeed change the colour from dark to light!

Jasmine W

By Jasmine W | 8/15/2020

Selected the colour of divan and headboard in store, however on returning home found it was too dark therefore called store to amend colour, given that you're allowed 48 hours to make changes. Stewart who dealt with us was unavailable but Scott took details and said he would phone the next day to confirm the changes made. No-one phoned so the following day I telephoned the store twice and left messages to contact me but no-one ever did. I am rather disappointed at the after sales service but will have to wait and see if they did indeed change the colour from dark to light!

Jasmine W

By Jasmine W | 8/15/2020

Selected the colour of divan and headboard in store, however on returning home found it was too dark therefore called store to amend colour, given that you're allowed 48 hours to make changes. Stewart who dealt with us was unavailable but Scott took details and said he would phone the next day to confirm the changes made. No-one phoned so the following day I telephoned the store twice and left messages to contact me but no-one ever did. I am rather disappointed at the after sales service but will have to wait and see if they did indeed change the colour from dark to light!

peter p

By peter p | 8/7/2020

perfectly satisfied with Dreams although one year warranty seems a bit short

peter p

By peter p | 8/7/2020

perfectly satisfied with Dreams although one year warranty seems a bit short

peter p

By peter p | 8/7/2020

perfectly satisfied with Dreams although one year warranty seems a bit short

peter p

By peter p | 8/7/2020

perfectly satisfied with Dreams although one year warranty seems a bit short

Ozzy

By Ozzy | 7/26/2020

Hi Store should keep 2 or 3 mattress in store so people can take with them that’s my opinion

Deb g

By Deb g | 7/24/2020

Long wait for delivery highly satisfied with help recieved from man on phone web site not working properly for me he sorted everything out in no time