Dreams - Dundee

Excellent all round shopping experience

Felt the knowledge of the assistant was very helpful in making our decision-he was helpful but not pushy or overbearing. Loved the colour coding of mattresses plus the detail given from the assistant about the individual matresses. We felt intrepidation at buying a new matresses but actually it was painless- we even bought Tempur pillows as these were fantastic. When we are looking to replace our 2 sons'beds we will consider Dreams. Thank you.

we were meet by stewart on arrival and explaned the color codeing for the mattereses then gave us time to go and try the beds to find the one that was right for us then we went on to get the base that we wanted and a headboard all in all never really pushing for a sale

From the moment we entered the shop, we had an assistant helping us. On 2 occasions she asked if we wanted a little time to ourselves, to discuss the items we had been viewing. We were offered a coffee as soon as we came in. The female assistant had mattresses moved on to different bases, for us to try. She was very friendly, and was very kind to my 80 year old Father-in-law who was with us.

Your sale assistant was very attentive

A very thorough and personal service by the assistant (Stewart).

The gentleman who assisted us (Stewart) had a great knowledge of the product which actually ended up increasing our order as we only came in for one product but ended up buying three.

Delivery team were excellent the "leader" gave me clear instructions on the care and what steps to take if I was not satisfied with the Mattress. Phone contact was poor 20mins with no result (music was ok)

Sandie asked what we were looking for and guided us to the product that best suited us. Good knowledge of the products.

stewart took time to measure the bed we wanted in the different styles and then with the mattress that we chose, he spent time explaining the pros and cons of all the mattress types and styles, same with pillows. He explained all the services warranties that were available but wasn't pushy after we said didn't need them. Also told us the mattress protection were on sale. Excellent service