Dreams - Dundee

When my partner and I entered the shop it had a nice friendly feel to it, we had a wonder around the shop without any interruptions from sales persons. When we were ready to ask questions there was a member of staff available to answer them.

Great service from the dream team, all questions we asked were answered promptly. They were very friendly and seen to our needs. Would highly recommend them.

By far the best customer service I received for any product I have bought in the last 40 years From the salesman to the product one happy customer

The whole experience was excellent frim the service to how quick the item could be delivered to our house great price for insurance

Jake was very friendly and helpful. Wasn't a pushy salesman and made us feel very comfortable.

Very friendly assistance from Iain. Great product knowledge and was able to offer us a deal on the pillows we were purchasing which we really appreciated given how much we had already spent on the bed. Would definitely return to dreams. The only downside is how long we have to wait for the bed however I'm sure it will be worth the wait.

My husband and I were in this Dreams to purchase a new mattress. The assistant Iain was very pleasant and helpful. We could tell he really knew his products and was very knowledgeable when helping us to reach the right choice for our new mattress. It was an important investment for us and for particularly me as since having our son I do experience back problems. I have great faith that we've made a brilliant choice of new mattress and I think it will aid my problems. Thank you Iain for wonderful customer service.

To make quite a major purchase such as this, it is quite overwhelming the choice now available and how much that there was to know. The staff were friendly and knowledgeable and I didn't feel pressured into making a decision and it was nice not to be followed around the store by someone just waiting for their next sale. A breath of fresh air !!! Although I spent a bit more than I budgeted for, the customer service and attentiveness made up for it and it was nice to be treated like a human being, Thanks :)

very friendly staff helpful and full of knowledge, product to high standard no hassle to buy product, try beds and make your choice, lots of advice about packages to get on products, will be back .

very friendly approach, told us how to chose type of mattress, then left us alone for a few minutes before coming over again to give more assistance, before leaving us alone again to make our own choice. at no time tried to push a particular bed to sell, we felt it was our decision on the choice of beds.