Dreams - Dundee

We were given all the best information. We were directed towards a mattress that was very good value. Just what we wanted

Entered the shop and within minutes was approached by an extremely helpful assistant, he introduced himself and asked if we needed help,which we did as a wee bit confused as to what we wanted. We were explained to about the colour coding and what it meant,we told assistant what we wanted in a mattress and within 10 minutes I was lying on the bed which I eventually bought. The guy gave us a few other beds to try just in case we preferred them for comfort,he also noticed I held my neck while trying beds so asked about my sleeping habits,he went and got myself and my husband a pillow each which we bought as they were brilliant. I have used my pillow and had a fantastic sleep,just waiting on my new bed now and can't wait, the assistants name was Iain and was in the Dundee store. I can't thank him enough for the whole experience as he really knew and did his job extremely well and I am so pleased we went to Dreams for our new bed.

Great service by a lovelly gentleman called Iain in store in Dundee.was a bed for my daughter i loved the way he also spoke with her about the choice.Left us to speak and then returned .Was a pleasure to buy a bed from him

Very friendly and helpful staff. The colour coding was to great help. The service of providing us with a pillow of our choice when testing the beds were to great help.

Russell was memorable enough for his product knowledge, friendliness and efficiency. He took into account our preferences, understood my mother was disabled and was attentive enough for me to phone the store even though it was all on the web.

The assistant Stewart was very helpful and polite.

Stewart was friendly, gave us clear guidance on the range of products, allowed us to have plenty of time to make decisions and was courteous and polite throughout. He was not pushy in any way and made it very clear all of the options open to us, regardless of prices etc.....when it came to making the purchase, he gave us all of the information we needed to be fully informed and explained the processes clearly as we proceeded. Very satisfied with Stewart in all aspects of this purchase.

Iain our salesman was brilliant! My partner and I both have very specific requirements in a bed an Iain was great!

Salesman Iain was just lovely. He was very approachable, knowledgable and helpful. He didn't try to force us to buy something we didn't want or pressure us into anything, quite the opposite- he offered alternatives to suit our budget, spoke at length about other products we asked about and dealt with the sale with speed and professionalism. It made a huge difference to us choosing to recommend dreams and to us returning feeling that the no pressure helpful staff are on hand for all your needs. Thanks Ian

The sales man was informed, efficient and very pleasant