Dreams - Dundee

The Staff were Polite and Very Helpful.I felt relaxed and shopping for my Mattress was stress free and pleasurable.

The sales assistant was approachable and friendly, they helped me chose a mattress (I had no idea what I wanted), and within 15 minutes they had help me choose one, pay and select a delivery time. The service was very efficient.

I was pleasantly greeted by the salesman (Iain) upon my arrival at the store. He was attentive, helpful, knowledgable and informative. The store was due to close twenty minutes after my arrival. At no time did he rush me. At closing time when I still had not made a decision, he gave me the option of leaving and calling back another time (the following day) or taking my time and make sure I was satisfied with my purchase. Processing of the purchase was swift and easy. Iain stayed twenty minutes after closing time to seal the deal.

We brought our bed with you a few months ago, we required a bed for spare room and went straight to dreams due to the high standered of service we experience on our last visit. We were not disappointed, a great service from Iain

Excellent knowledge base of salesman Iain, made our selection very easy

Excellent customer service and knowledge base of salesman outstanding

The staff were very friendly and did not hang over you when you first walked in. If any shop assistant pounces on you when you walk in we walk away. I like to browse knowing that if I need assistance then there is someone there to assist and that is exactly what happened here we were welcomed and acknowledged when we walked in and were assisted quickly when we required it by warm friendly staff - well done Dundee branch great customer service.

I felt I got undivided 1 to 1 attention in order to get the exact item I wanted. I came away believing I had got what I went in for ( and perhaps more)

Great staff .c thanks Stewart

We were served promptly by a very pleasant staff member and directed to item we were looking to buy. We were shown and given informative and helpful information about different products which enabled us to choose exactly what we wanted