Dreams - Dundee

The assistance my husband and I received was first class. He was extremely helpful and listened to what we required

The assistant Stewart was very helpful and friendly. He gave us enough information to help us choose our product. And gave us time to make up our minds without any pushy sales pitch. First class service.

I FOUND THE ASSISTANT SCOTT VERY HELPFUL AND KNOWLEDGABLE

The customer service at the Dreams store in Dundee was second to none. Iain was the gentleman who helped me throughout my visit and helped me by showing me a number of beds to suit both my needs and my budget. He showed me in detail a few beds which I caught my interest, and gave me plenty of time to browse to make up my mind once he had finished showing me round. It was his knowledge of the products, his professional manner, and sincerity which really stood out from other stores I had visited. This coupled with the fact I never once felt pressured into buying anything, along with the stores great prices, which made up my mind to purchase the bed today. Overall a fantastic store with great staff!

very easy to talk to ,answerd all my questions ,gave me advice when I asked a question ,very very helpful

The staff is well-trained, helpful and friendly.

Visited with my gran for her to purchase a new bed Sandie was very helpful spending time explaining everything. Sandie's approach was spot on not overpowering or pushy but very helpful at the same time. Left my gran to try the beds out in her own time and checked every so often if we were ok and gave advise where needed. An asset to the dreams company .

We went into the store looking for a single bed and saw only a small selection. Then as we were leaving an assistant explained to us the pricing system and the fact that all the beds on show are available as singles. This got us very interested and eventually we made a purchase. Had it not been for the explanation and the assistance given we may have been out the door thinking that Dreams had only the small selection of single beds on display.

staff were friendly on my first visit looked on line for ideas then went back to store to order what I needed staff very helpful gave good advice on which mattresses I needed x2 as I have osteoporosis in my spine and son needed one for support for his back ordered mattresses for ourselves and were able to deliver them quickly for us which was great couldn't fault anything excellent service thank you to your staff

Staff Nick and Iian were very helpfull explained everything in detail selecting the correct matresses x2 for our back problems couldn't fault anything