Dreams - Dundee

5148 ratings
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Location

Unit 9, Kingsway West Retail Park,
Dundee, DD3 8RX

Maggie M

By Maggie M | 9/17/2016

Assistant was friendly and amusing, very knowledgeable about the products. The bed was for my 91 year old mother who was with me in the store. Many of the assistants chatted to her and she didn't feel awkward or uncomfortable lying on the beds to try them out. All in all, I think she had a good day! The 40 day trial period is also a good idea, not that we will need it hopefully.

Barbara B

By Barbara B | 9/17/2016

The assistant, Stewart, explained your colour coding system to me , showed the various models in my price range then left me to try them out.

DalaM

By DalaM | 9/17/2016

I found the member of staff, Scott, very helpful and understood if I didn't want an item. Nothing worse than being forced into something you don't want. He took the time to find what kind of mattress I needed, although in the end I didn't take it, just the bedstead. He was very patient. He explained everything to me from why I was trying out the beds to payment terms.

Kenneth M.

By Kenneth M. | 9/17/2016

The help, advice, and knowledge of the products was outstanding. The time spent with us, and all our questions were answered with complete professionalism and patience. Advice was without parallel.

Vivian F

By Vivian F | 9/16/2016

Iain was helpful knowledgable friendly without being in your fave. He turned what i was expecting to be a nightmare into a very pleasant experience. I cannot express how helpful he was - I was not expecting someone to interact the way he did without being obtrusive - total credit to your store and will ensure we will return

Lyn P

By Lyn P | 9/15/2016

At first I wasn't too sure what I should buy but the assistant helped me to decide with their knowledge of the different types of mattresses available!

Mo P

By Mo P | 9/15/2016

Staff were not pushy. Left to try different beds on our own. Plenty of information given.

elizabethb

By elizabethb | 9/14/2016

Sandra was not pushy at all let us try all the beds then offered different options colour for base and headboard

Charlie

By Charlie | 9/13/2016

First time buyers at the store. Bought the mattress we wanted no hassles.

Emily T

By Emily T | 9/13/2016

Wide range of mattresses. Assistant able to explain pros and cons of each type, and allowed us time on our own. Was there when needed but put no pressure on us to buy.