By Maggie M | 9/17/2016
Assistant was friendly and amusing, very knowledgeable about the products. The bed was for my 91 year old mother who was with me in the store. Many of the assistants chatted to her and she didn't feel awkward or uncomfortable lying on the beds to try them out. All in all, I think she had a good day! The 40 day trial period is also a good idea, not that we will need it hopefully.
By Barbara B | 9/17/2016
The assistant, Stewart, explained your colour coding system to me , showed the various models in my price range then left me to try them out.
By DalaM | 9/17/2016
I found the member of staff, Scott, very helpful and understood if I didn't want an item. Nothing worse than being forced into something you don't want. He took the time to find what kind of mattress I needed, although in the end I didn't take it, just the bedstead. He was very patient. He explained everything to me from why I was trying out the beds to payment terms.
By Kenneth M. | 9/17/2016
The help, advice, and knowledge of the products was outstanding. The time spent with us, and all our questions were answered with complete professionalism and patience. Advice was without parallel.
By Vivian F | 9/16/2016
Iain was helpful knowledgable friendly without being in your fave. He turned what i was expecting to be a nightmare into a very pleasant experience. I cannot express how helpful he was - I was not expecting someone to interact the way he did without being obtrusive - total credit to your store and will ensure we will return
By Lyn P | 9/15/2016
At first I wasn't too sure what I should buy but the assistant helped me to decide with their knowledge of the different types of mattresses available!
By Mo P | 9/15/2016
Staff were not pushy. Left to try different beds on our own. Plenty of information given.
By elizabethb | 9/14/2016
Sandra was not pushy at all let us try all the beds then offered different options colour for base and headboard
By Charlie | 9/13/2016
First time buyers at the store. Bought the mattress we wanted no hassles.
By Emily T | 9/13/2016
Wide range of mattresses. Assistant able to explain pros and cons of each type, and allowed us time on our own. Was there when needed but put no pressure on us to buy.

