Dreams - Dundee

Very helpful and very friendly and knew what she was talking about.

We visited Dreams to look for a new bed& mattress as our old one had seen better days. We met Stewart who pointed out the comfort zone mattresses and showed it how it worked. Stewart was very helpful in the way he came back across every so often and gave us some useful information and help to steer us in the right direction(we were on the brink of a physical breakdown as it seemed to be a hard decision for me and my partner to make). After what felt like 3 years we finally picked our mattress! On to bed frames we went, Stewart again was on hand to show us styles and features...he even made up the display bed in the window to show us how it could look in our home! We finally decided on a bed frame after looking at the same 2 bed frames for ages! Stewart set up our finance very easily and told us everything he was doing along the way!

SALESMAN WAS EASY TO TALK TO AND HAD EXCELLENT KNOWLEDGE OF THE PRODUCTS

Iain at the Dundee Store was great with us. He listened well and was very helpful and knowledgeable. He was very professional whilst friendly.

Although the product we wanted was not available in the store the assistant readily sourced online and the order was placed easily

Overall experience for us was excellent staff were knowledgeable and assisted on all practical questions which allowed us to come to a speedy decision on what was best for our requirements. We purchased with no doubts that the correct choice had been made.

I purchased the product I wanted at a reasonable price. Buying a bed, particularly a mattress is a bit of a science and Sandie explained this well. Also I was able to arrange for additional goods and services all in the one visit.

The assistant who sold us the bed was very well informed without putting any pressure on us and let us look around at our leisure .We were even offered a hot drink which I thought was really nice.Once we had chosen the bed the sale went through in minutes.I have had too many bad experiences buying on line with the bed I purchased not being of good quality .I will most definitely be back.we were served by Nick who was the store manager a very professional guy who made our visit a pleasure .

Iain the member of staff I dealt with was friendly knowledgeable, helpful , the item I ordered was available quickly , the overall service was excellent, I would definitely go back

We were looking for a new mattress. Our assistant was very helpful & knew exactly what she was talking about.