Dreams - Dundee

We had visited a few stores that day and where very disappointed we walked into dreams on the kings way in Dundee we got a few minutes to find our feet then Iain came over to help us and he was absolutely brilliant explained it all gave us plenty time over each choice brought us coffe tried all different pillow with the mattresses and it was just a pleasant and relaxing experience I would highly recommend it to friends Thankyou

Knowledge was good. We're given time to spend by ourselves, and not pressurised.

Salesman knew his products and gave us time to look around by ourselves and did not push a sale

Prompt attention. Listened to what I wanted and directed me to relevant options. Went over guarantee etc. Did not feel pressured. Even got a cup of tea!

Iain was extremely helpful and very knowledgeable about the products on sale. He gave us the right amount of assistance, helpful but not over bearing.

Your shop sales person Iain was extremely helpful and knowledgeable. We were really impressed. He showed us how best to view the store then left us to browse. He was always on hand when we needed him and he was of tremendous help in selecting a mattress. He explained the various types and let us try them out in a careful sequence, listening to our feedback all the time. This was the first time we have shopped at Dreams and we were very impressed with the service we received. We will certainly recommend Dreams to friends.

We were extremely pleased with the service we received at the Dundee store both times we were there. I like this store because they don't jump on you and push you in to buying anything the minute you come through the door.once you show interest in something they were very informative knew their stock and are extremely helpful and I was shopping for things I didn't need immediately they stored oir items until we needed them. All my beds are from dreams would not shop anywhere else for my beds.

Customer service representative (Iain) was extremely helpful and demonstrated a detailed knowledge of products. We felt this enabled us to make a well-informed choice. Iain was also able to explain to us how quality was reflected in the price we paid which meant that we were satisfied with our purchase. Iain's manner was extremely pleasant and he was chatty without being intrusive.

Very freindly staff and not pushing for a sale , gave us plenty of time to try the beds again on our own .

It was 2 minutes before the store was due to close and I just popped in to browse. Tommy took time to talk through my requirements and make a few suggestions. I ended up buying a bed even though it was about 20 mins after closing times I never felt under any pressure and I am happy with my decision.