Dreams - Dundee

Very good service given by Iain, the sales assistant. He seemed very knowledgeable when explaining the various products. My husband has shoulder problems and neck problems and I feel he gave us good advice. First time in Dreams, but I would definitely use the shop again. There was a large selection of beds and mattresses and I felt the staff were very friendly.

Store was light and airy, there was room to browse the products on offer and the salespeople were attentive but not intrusive.

Scott came over about 2 minutes after we came into the store and he couldn't be more helpful

We were pleased to have such a knowledgeable, patient and personable assistant. He did not pressurise us at all.

Well trained, friendly assistant who put no pressure on us to buy a particular product. Lots of choice of excellent mattresses

The staff were very friendly and courteous. Even offering us coffee or tea. The store was clean and aisles were clutter free

Iain was very knowledgeable in the mattresses we were looking at (having had a bad experience in another department store). He took the time to explain everything we needed to know, he was patient with us jumping from one mattress to another (undecided). The store was close to closing time but that didn't matter. I feel he only had our interest at heart. He suggested other products that we might like to buy (we did) but he was by no means pushy.

Russell was very friendly and welcoming and did not try to pressure sell.

Tommy was very helpful and friendly. We just popped into the store to look at the price of mattresses for my sons room as he lives and works abroad but is due to visit for a few days at Christmas and my wife saw a bed which was being used for display was on sale. We ended up buying the bed along with a mattress and as the bed frame was black my wife mentioned we should probably get a black bedcover. Tommy told us that they also sell duvet covers and brought one over from another bed which was on display and it was perfect. Tommy arranged for the bed to be dismantled by the following night for me to collect from the store. Great service from start to finish.

Salesman very knowledgeable about product and left me to look and available in the background for information regarding product.