Dreams - Dundee

Sandie was very knowledgeable about products. Plenty of choice of products, mattresses, beds, pillows. Sandie gave us plenty of time to test mattresses. She answered our questions. What could have been a mundane experience was actually a fun and pleasurable experience due to friendliness of staff. What was nice was that Sandie made us feel we were the only customer, made us feel important and not just looking for a sale.

From the minute we entered the Dundee store, we were met by salesman James Scott, who could not be more helpful. He listened to our needs and served us with a lovely coffee and talked us through the ranges of mattresses. There was no hard sales talk, and he genuinely seemed interested in us as customers. Bought pillows that we were not planning to buy... however able to try them in store and that was what made us decide. Will be back to store to purchase mattress in near future

More than satisfied with assistance. Great value products. Will shop at Dreams again.

Sandie helped me right from the moment she seen me dithering about. Took me straight to the pillows.Wanted two similar to what I had bought about 8 years ago. Tried one on a bed. Whilst paying for them was offered, and accepted a cup of tea.Customer service is fantastic.

Your staff member Tommy, was so obliging and knowledgeable about the product he was selling.

We were met at the door by a very friendly gentelman called tommy whom was verry helpfull with helping us find what we were looking for by listening to our needs and what we wanted he was also full of knowledge on all the products we were intrested in and this made it so much easier to make a choice. Tommy also reconised me when i went to the store the next day to ask a question about my product and he personally saught me out to help.

The assistant was very helpful and explained everything well

Most impressive service from Iain who explained the store's lay-out and then left me to look on my own. I liked that there was no,pressure to buy. All my questions were answered and he displayed a thorough knowledge of the products. Costs were clearly explained and the ordering process was efficient and straightforward. Overall an first rate experience. Other stores have much that they could learn from this particular store.

Very nice place clean and warm and perfect customer service, big choices of mattresses and very high standard products, only one thing very long waiting time for a mattress, over a month? but we love the mattress we choose and service was amazing so we can wait, otherwise highly recommended!!!Definitely will back for more beddings.

The salesman was very knowledgeable and attentive. We were given time to fully evaluate our options and the salesman was always on hand to answer questions. All in all a very satisfactory experience.