Dreams - Dundee

5148 ratings
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Location

Unit 9, Kingsway West Retail Park,
Dundee, DD3 8RX

Maureen n

By Maureen n | 4/30/2017

Great store and manager served us . Given plenty time to try out mattresses and browse around . Good coffee served to . Will go back again

Tom B

By Tom B | 4/30/2017

Fantastic and efficient customer service over the phone.

KenT

By KenT | 4/30/2017

staff were very helpful without being over eager, staff member new what he was talking about and was not to pushy, so overall nice visit alround.

Dave H

By Dave H | 4/30/2017

Able to try the product and compare it against similar products, sales adviser (Iain) took the time to swap products around, giving us the opportunity to try different combinations, until we found what best suited us

Wendy S

By Wendy S | 4/30/2017

Good service but not pushy sales tactics

IanM

By IanM | 4/29/2017

Assistant was helpful but not pushy. He had a good product knowledge and gave good direction to products. Delivery - not having to wait long and able to pick best day.

Wendi N

By Wendi N | 4/29/2017

Tommy was very knowledgable and really helped me choose the right mattress for me. The coffee was great too, but my mum wants it noted that when offered a drink she said she'd like a wee whiskey lol

Rebecca G

By Rebecca G | 4/29/2017

Friendly staff, listened to our individual needs and showed us various options. Didn't rush us, offered us tea/coffee while we looked around. Knowledge of products was excellent. Understood our concerns and deliberations over different products and helped answer our queries with excellent first hand knowledge. Excellent service and explained fully the details of payment options, disposal of old bed, new bed protection cover and free delivery.

Jaynie M

By Jaynie M | 4/29/2017

The colour coding system meant that we could easily find what sort of mattress we were looking for and narrow down choices. Our Dreams staff member, Scott obviously listened to us as he used the information to ofer us approrprate additions to our mattress purchase. He was very knowledgable about the products and also so friendly and kind that we really valued his help choosing our purchase. Appreciated the cuppa whilst looking!

Sylk

By Sylk | 4/29/2017

Very impressed with service at Dreams, colleague Sandie was brilliant, came over and offered assistance, then left us to have a look, but was available as and when we needed to ask something. Very helpful but not at all pushy or in your face.