Dreams - Dundee

My husband and I were just going to look for a new mattress and we ended up purchasing one! The help we received was absolouley fantastic, we were given a pillow each and taken to the test station after being explained how it worked once we narrowed it down to two choices we were talked through in more detail how to make a final decision, at no time were we rushed or pressured to make a decision we were just given information and time and never felt uncomfortable like you normally would shopping for a mattress or bed! Will be telling everyone I know if they need a new mattress to go to dreams!

Iain was most helpful in discussing different mattress options

The assistant Russell was very knowledgable about the various products, and tailored his advice to what we needed. He made us a coffee and then recommended we take as much time as we liked choosing our matress

Within 10 minutes I was shown the best options for myself and best of all I didn't find the sales person too pushy.

Excellent telephone service. Excellent and quick delivery services. Fantastic value for high quality bed!! 100% from start to finish. No fault found in service delivery or products.

Found staff very friendly and experience in the goods I bought felt relaxed during my whole visit to your store even got a cup of coffee

The salesman while very helpful was not pushy and also gave us time alone to think about what we wanted and time to try the products. He was happy to assist in setting furniture out for us to see what it would look like beside the bed. We were shopping with our children which can be difficult especially when we are in the shop for a while however but they were very accommodating with showing the kids an area where they could draw and even entertaining our youngest while I completed paperwork.

Stewart was very knowledgable about all products and guided me with my purchase without being pushy

Sales assistant was very helpful. Found a bed that i liked

The Dundee (Kingsway) Store is well laid out, offers an extensive range of designs and options and a very pleasant place all round. Iain the staff member was extremely helpful, introducing himself but leaving us alone to browse at our leisure. When we required help or advice he was on hand, very pleasant and friendly. He guided us through the process of our purchase and went the extra mile to check regards availability of extra shelving in the head board unit. His telephone calls were polite, friendly and despite being unable to get the extra shelves we are still completely satisfied with his level and quality of service.