Dreams - Dundee

Tommy ( at Dundee store) not only had a great knowledge about the products, but alo was very friendly , while offering a great service - and nice cappuccino and water.

Iain was outstanding, he knew his stuff, he wasn't overly intrusive and he helped us in every aspect of the "bed-buying" experience. We are knew to this, what with it being our first ever bed, so were a little taken aback by the actual price of beds, but by no means is that a criticism of Dreams or Iain. He talked us through what we would need and why and showed us a great variation in the products, even in trying out the different mattresses - absolute gold from start to finish!

Whilst walking around, each staff member welcomed me to the store which I was very impressed with. Very friendly and helpful with getting the right product. There was no rush or pressure.

The assistant was brilliant took his time to chat about the difference between all the beds we looked at excellent experience.

The assistance we received was second to none. Extremely pleasant and helpful.

Was attended to by the manager Nick he was friendly very informative and most helpful xx

Even without this monthly draw as an incentive, I intended to make a point of formally reviewing the excellent service we received from Iain today. He was faultless in every aspect of customer service and surpassed our expectations with his knowledge and manner. He was considerate and made our decision-making very easy. Big thanks to Iain.

Given ample time to view the various products then calmly approached by an observing salesman who guided us thro' various questions of ours till we arrived at decision. Admin was efficiently done (incl a cup of tea).

Very pleasant salesmen

Very knowledgeable member of staff who spent a lot of time with us but did not push and gave us time to consider the diffferent options.