Dreams - Dundee

Staff very friendly and took time to find out which would be best product for us to buy

very helpful but not forceful allowed time to browse which made it a pleasant experiece and not at all stressful

Iain was very knowledgeable and helpful when I was choosing my purchase

Very helpful staff who gave me time to look around and provides assistance when needed without being pushy or hovering.

Very pleasant experience. Actually only went to the retail park to buy a new sofa but ended up having a look at the beds whilst we were there. We were never pressured or hassled. Stewart approached us and told us to start by trying the sample beds for the different types of mattresses. This was a good idea as we really didn't know what type we were after. After a quick test, we knew what type of mattress we liked and were able to continue shopping using the colour coding provided. We found the frame we liked pretty quickly but needed a little bit of help choosing between two mattresses. Stewart was able to clearly explain the difference between the two allowing us to make an informed decision. In the end we were very happy with the service provided. Stewart is an excellent salesman considering we were only visiting another shop to buy a sofa but ended up leaving with a bed too.

We found the whole experience very pleasant & highly satisfying. Iain, your sales colleague was very knowledgeable, friendly, polite & easy to talk to. He did not seem that he wanted us to rush, allowing us time and giving us very good & precise information, thus allowing us to feel comfortable with what we were buying. I would recommend to anyone the Dreams store in Dundee, whether family or friends. We feel that they would be well taken care off by Iain.

We were delighted with the service we received from your representative Russel Barrie,he made our visit and purchase an enjoyable experience. He provided excellent assistance - there when we had questions but never crowding us.

Friendly staff

We purchased a mattress about a month ago at this same location. We went back to purchase a bed on this visit as we are moving. They were willing to honor the 20% sale on the bed even though we had purchased the mattress earlier. We visited several stores but liked the selection and sales help at this store. Stewart and Nick showed us different storage options and we ended up choosing a bed after being shown how the bed was easy to raise and had much more storage! We were also offered beverages while we were shopping! As we are Americans, we have never been offered drinks in an American showroom while shopping for furniture!!! Both men were very helpful and friendly!

Friendly well informed staff.