Dreams - Dundee

The phone conversation I had with Stewart was very helpful and very informative hence the reason I place the order with him

Iain was a very good salesman who helped us find a great bed. He looked after is very well and was very attentive to our needs.

The man we spoke to when he knew my husband was Blind he was so patient knowledgeable and kind we felt reassured hence we had no worries in placing our Order. We are 83 and 77 in age. Looking forward to our new bed and hope all goes well with delivery and assembley Thank you Stewart

Tommy at the dundee store was fantastic. Took time to explain the different mattresses and listened when I explained about my spinal problems. He showed me a couple of mattresses and let me take my time to decide which was better for me. He explained all about the 40 day guarantee and insurance options and I left the store very happy with my purchase.

We went to the store after going to a rival in the same retail park. Your colleague did not give us the "hard sell" which is much more appealing when you consider spending £1500 on a mattress. She was friendly, knowledgeable and accommodating. We selected the mattress out of comfort and the whole experience was not rushed. we were allowed the time to discuss in detail what we were looking for and our specific needs. Overall we completed the purchase and went home extremely happy and looking forward to our delivery !

I was helped by Sandie in store very helpful explained in detail what i needed to know made it very easy to decide on what i needed so i am very pleased with service and what i bought

easy purchase, helpful pleasant service from tommy

I was highly satisfied with my shopping experience at Dreams due to the following: I found the Sales Assistant Scott to be very knowledgeable regarding the products and very patient in discussing each item.I did not at any time feel under pressure to purchase.I therefore was able to purchase the proper mattress for my requirements.I was impressed with the "Free Delivery " Service also.

The assistant Iain was very helpful and knowledgeable. He was particularly helpful in discussion of accessories. The only slight glitch was the time it took to wade through the computer program to get a quote for the particular product we wanted, because it was for a new product range. This was not to do with Ian's competence as other staff were also helping. The delivery time was impacted by the holiday period but that is inevitable at this time of year. Overall we were highly satisfied with the experience and believe we have bought the product which best suits our needs.

The whole process of picking the right mattress was made a lot easier with the knowledge and understanding of the dreams team member.