Dreams - Dundee

The website was easy to use with a good selection, clear pictures, and well documented dimensions. In addition, the bed looked to be of a good quality as well as being cheaper than other beds viewed on other websites. The order was placed over the phone and the sales assistant on the other end was very friendly and dealt with the order in a very professional and efficient manner.

One colleague was busy with another customer but acknowledged my presence and said he hoped to be available shortly as no-one else available at present. The other person took a long time to be served because of a slow computer so he called another employee, Scott, to come and serve me. Scott was absolutely delightful. He was helpful, explanatory and very amusing without overstepping the boundaries. He also showed me another item that I had not thought of buying and explained it had been reduced even further in your very good sale. He offered to carry items out to my car and was generally a nice person.

The service from stewart was first class and supportive without being intrusive

The sales assistant call ed Russell couldn't have been more helpful with the pricing of the product and helping with the delivery. He even recommended somewhere to eat after our shopping trip.

Very Good Service

The assistant helped us greatly gave good sound advice without sounding like s sales person and at no time was in our face or trying to "sell" us a bed.She knew when to leave us to make up our own mind.It was a positive experience

Friendly, helpful staff.

Sandie came across to ask if we had been at the store before and explained the process of what they did and how to test the beds in the colour codes. Sandie was dealing with another couple but popped back and forward to make sure we were ok. A cup of coffee was offered and I was very impressed by the quality not the usual coloured water that many other places offer. Very easy to test and make up our minds and because Sandie had listened to me talking about a hot husband at night she pointed out a deal with the cool pillows which we also bought and suggested a mattress cover too. It was nice to be listened to and it felt a very personalised service

Iain was brilliant. Knew the products and got us what we needed/wanted. He guided us through the options and gave us space to try things out.

Found the staff to be very helpful and kind / informative regarding our individual needs and price range etc