Want to write your own reviews?
Download our SurveyMini App.
By derek c | 10/15/2017
personel attention by the staff.
By Susan G | 10/14/2017
Stewart was a massive help as this was the first time we were buying a bed and mattress he gave us all the information we needed and he was very friendly. He let us wonder and have a look in our own time and once it game to purchasing the bed he was so helpful and offered us all the add ons and was very thorough. He was very helpful and overall fantastic we had a great customer experience.
By William C | 10/13/2017
The service and knowledge of Iain was excellent. He took time in explaining all the different types of mattress and was really appreciated. All in all an excellent service - Iain is a credit to your Company.
By Claire m | 10/12/2017
We were extremely satisfied with our purchase from dreams. Tommy the assistant couldn’t have been more helpful. Even asking us if we would like a cappuccino, and a hot chocolate for our son. Lovely touch. We were even able to take our mattress away there and then. Along with our other purchases. All staff were lovely. Will definitely recommend this place
By Jean S | 10/10/2017
Friendly efficient not overbearing and no pressure
By Jean S | 10/10/2017
No pressure time not an issue and relaxed atmosphere
By Margaret T | 10/9/2017
Your salesman Tommy has a great manner and was not too pushy, a breath of fresh air when out shopping. He is a credit to your company.
By ML | 10/9/2017
The staff on the phone was precise, helpful, honest, efficient and patient. This was a complete contrarily to my experience visiting Dreams at Tottenham Court Road (TCR) in London. As almost all items I ordered are bespoke sizes, the prices have to be individually calculated. After speaking to the staff from Dundee on the phone, I noticed the prices quoted by the person at TCR store were almost 40% higher. He also quoted a standard product with a non-standard price and did not even border to prepare a proper printed quotation for me. He just scribbled the prices on a sheet of paper and gave to me without much explanation how the non standard prices were calculated. I am very glad I have called the Dream's sales helpline. I would not trust the salesperson at TCR and definitely would not recommend any friends to deal with him.
By Neil w | 10/8/2017
Very knowledgeable. We're able to explain how best to go about choosing product we needed.
By Margaret L | 10/8/2017
Purchased exactly what was required, hassle free.
