Dreams - Dundee

Good customer service. Helpful

Simply to order. Wide choice of beds and mattresses. Staff were very attentive to our needs.

Good service from Stewart

Scott was lovely. He explained everything to me and was able to show me something similar to what I was purchasing as I was ordering an online exclusive. Very friendly and genuine.

Good attention to customers needs

The help we got soon after arriving in the shop

Upon our arrival and after a few minutes we were approached by Tommy and asked if we needed assistance. He left us to browse but educated us about the Dreams colour coded mattress system which was very helpful with our choice making. We were offered light refreshments. On a whole it was a pleasurable shopping experience with Tommy looking after all our needs and answering our questions professionaly.

The salesman was really good he approached us when we came in the shop but didn't pounce on us. He gave us information that we needed and gave us time to look around. He was very knowledgeable about all the products and just made us feel at ease rather than pressured into buying.

Tommy our assistant was so helpful & let us try out our Tempur pillows while lying on a bed to get the full experience. He was most helpful & understanding about my back trouble & let me try out all the beds with no persuasion until i found one i liked. The options for finance were very good & Tommy explained everything comprehensively.

Staff were friendly and very helpful. Didn’t feel too rushed or forced into buying product(s).