Dreams - Dundee

Staff explained all about the colour coding and very patient in deciding which product was best...

Iain, the Sales Person was Highly pleasant and had the Patience to explain the differentials between the Products view. Excellent assistance

Iain took a considerable amount of time firstly determining which firmness of mattress we required, and then which type was best for us. He explained a few products, then gave us pillows and left us to talk between ourselves whilst grabbing us a brew. He made it very clear that this was a decision we had to be happy with - and was available without being pushy. We took down some details and tried a competitor. We can honestly say it was the difference in customer service and professionalism that was one of our key decisions in returning to Dreams having taken the time to examine the alternatives.

Iain was so polite and helpful went through all the different types of beds spent about an hour helping us choose our bed. He explained so much always helping us but also leaving us alone to discuss our purchase. Wandered around with our pillows lying on the beds that Iain recommended. Such a helpful man and the coffee was tasty too. Thank you Iain

Tommy my salesperson was Extremely friendly and helpful... an absolute pleasure to deal with, no pressure, explained everything in full with a charming wittu nature, made my buying experience very enjoyable.

I was satisfied with the knowledge that Iain the sailsman had he knew what he was talking about l was quite happy with the service I was given thank you.

The sales assistant Stewart was very helpful and friendly. He also was very informative.

service and product knowledge was excellent

Going into the store there was no pressure from the salesman called Ian to buy anything but he was very informative of the product and let us try it out whilst making a drink for us this is what I like in a store where you aren't pounced on straight away from staff left alone to make a decision

Quality of information and time afforded to assist in the choice of mattresses from the range available. Talked us through sleep station, colour coding and also demonstrated Tempur in the sleep pod. Once settled on Tempur, Stewart took us through all the options available in the store, prior to us deciding and making the purchase. Very helpful and not at all pushy. Very good experience.