Dreams - Dundee

Everything colour coded,time to experience the product.made to feel welcome and offered tea or coffee and again when placing order.

It was a very good visit and we were made very welcome Stewart our assistant was very knowledgeable and also offered tea or coffee on arrival it was a very good shopping experience.

Staff were friendly and knowledgeable.

No pressure from staff , staff very helpful and good range to choose from

The team were friendly & welcoming on arrival. We knew what we were looking for so ordering was quick, but also had the personal touch.

I was impressed with the professionalism and friendliness of the salesman.

Very helpful and good service.

I was assisted by Russell on my first visit to your store and he was extremely helpful without making me feel pressured in any way. He was available if needed, advised on quality and prices when requested and made our visit a pleasurable one. The reason we bought the mattress was entirely down to the information and service we received from Russell. When we returned to purchase the mattress we were assisted by Stewart who was also helpful and friendly. I would like to take this opportunity to congratulate you on the excellent friendliness and helpfulness of all members of staff we encountered during our visit.

I was very satisfied with the service in the dreams store in Dundee Kingsway retail park. I think the man that dealt with me was called Andy. This was my second return visit as I like to shop around, I was purchasing a mattress. He was really helpful and pleased to see me when I returned. And I also got a great bargain on a previous display mattress. His knowledge was impeccable and very helpful. I did however make the problem of ordering the bed online as it was cheaper than in store. Delivery arrived on time and the delivery guys couldn’t have been nicer, however when it came to building the bed there was no Allen key or screws in any of the boxes or attached to the outside of the boxes. Luckily for us my partner is a joiner so it is was easily sorted but it could have caused major problems. But all the staff were very helpful and a credit to their jobs.

Friendly welcome given time to look at products and assistance when needed.