Dreams - Dundee

The service I received from the staff member Iain was exceptional. He gave me all the information I required and answered all my questions with ease. I could not have asked for better service.

staff member Iain was very helpful and not pushy into getting a sale... he explained about the beds and the differences and allowed time on our own to make decisions. He gave us different pillows too to try and had vry good customer care skills he used humour well too

I was very impressed with the man I dealt with he was very knowledgeable about the product I was interested In his name was Russell and he took the time to explain the differences between the two products I was interested in

Stewart was very knowledgeable and not too in our faces. He was there when we needed help but not hanging about.

Dreams colleague Russell was very helpful but not in your face. He explained all the different types of bed very well and let us try them out and discuss on our own.

The store is well layed out and was easy to move around looking at our preferred mattress type. The sales man scott was very helpful with our needs. He took time to listen to what we required and took us to the various mattress types and bed's. The overall service and store was very good and would definitely recommend to friends and family

Staff were friendly, helpful and knowledgable about the products. They helped us identify mattresses within our price range and to our liking

I was made to feel at ease with my questions and found Iain very knowledgeable and helpful.

the assistant tommy showed us the different firmness of matreses and let us try them them all out and told us to try them 2 or 3 times before we decided on our purchase

This is my second purchase at the store , my reasons for returning are excellent service both from staff in store and delivery. The quality and choice of beds and mattresses and the ability of staff to fully explain the benefits of different types of mattress and/or base. I was positively encouraged to try different options and made fully aware of all combinations ,bed,base,headboard . The financial aspect of my purchase was explained simply and clearly prior to finalising my purchase. In short a really good shopping experience.