Dreams - Dundee

We were approached by Stewart at Dreams and one thing I picked up straight away was that he welcomed us to the Dreams store. He gave us help how to navigate the store and his the pricing offers worked.We were given options 're bed cover, assembly, delivery and old bed disposal. Very friendly , not pushy , informative and made us feel valued.

when i went into the store ,I had an idea of what I was buying ,but needed some advice on which tempur to buy to suit my needs , The salesman was very helpful and even though the store was very busy ,he took the time to help me and did not rush through anything

Nick was easy to speak to, made us feel comfortable and answered all our questions honestly.

The assistant was very knowledgable and was willing to spend some time with us going over the different mattresses available. We felt we had a great service without being pushed into a purchase by the sales assistant. When we sat down to pay and do the paperwork everything went smoothly and we were happy with the quick delivery date. Overall we had a very enjoyable experience when we visited the store. Thanks to Stewart who was actually finished work but stayed behind to assist us.

Very knowledgable Friendly Listened no hard sell

The assistant was so helpful and understood our needs. A gem of a lad.

Went in for a look, ended up buying a bed after being pleased with what the members of staff talked me through with matrasses and different slats etc for the beds. It was nice to go into a store and not feel pressured in buying something and actually them willing to let you look around first.

Iain and Kieron were extremely helpful and welcoming (I jokingly asked Kieron for a hot cup of tea and he actually obliged). The service and attention to detail was really good. Well done.

The staff member Scott that dealt with me, was very knowledgeable and listened to my needs carefully and explained fully any thing I asked. As I was placing a large order everything was checked over and every detail of the order was correct. He stayed later after his shift was finished to make sure we were all happy with the beds we had all picked.

The staff were very friendly and I got what I wanted but chose satisfactory for some answers as the matresses were more expensive than I thought they would be