Dreams - Dundee

Friendly efficient service salesman very knowlegable about the produts

The salesman listened to what we wanted and didn't push us into buying something we didn't need.

Very professional assistance from Tommy your member of staff. He was not pushy and explained everything about the 5 mattresses I tried. He advised me to try the mattresses for a few minutes or for as long as I wanted, on both sides of my body as I am bothered with my hips and knees. I bought a full sized headboard with bed from you 4 years ago and have been very happy with it. I can't wait for my Tempur mattress to be delivered and to get a good quality sleep. I will always buy from Dreams and let all my family and friends know how happy I have been with my purchases and the service in the store.

The salesman (Iain) was very friendly and knowledgeable without being overbearing. He explained thoroughly how the store was laid out and the difference between the products on display. He left us alone to try out the different mattresses but was readily available to answer all our queries. We were very apprehensive about shopping for a new mattress as we had a very bad experience years ago, but Iain made us feel relaxed - he even made us coffee!

Because the salesman was very professional, explained everything and gave us plenty of time to decide which mattress we wanted .Stewart was very attentive gave us a cup of coffee and made sure we were satisfied with our purchases.

On arrival at the store we were greeted by Stewart who explained how the coding system worked then left us to browse. He kept in touch occasionally to explain or answer any questions. once our decision was made he explained the choices we had then filled out the order. A very professional approach.

Russell our salesman was very knowledgeable with your product and very friendly and approachable.

Found Russell to be very friendly and helpful, giving good advice helping us decide on mattress.

Iain the member of staff who assisted us was very patient and knowledgeable

I called Dreams Dundee to get some advice on purchasing a bed and other products. Unfortunately as my husband was unwell I was unable to visit the store and therefore Nick the floor manager spent a great deal of time over the phone explaining the products and helping me choose the products that were best suited to me. His manner was friendly and helpful and he contacted me back in a timely manner about the products and delivery. I am very impressed with the service and will be back again for further products.