Dreams - Dundee

We were given the advice and assistance we needed then we were left to think over and decide which mattress we were going to buy.

First time shopping at Dreams and it was an actual Dream to do.Iain our assistant was very helpful and knowledgeable without being pushy. He made everything very easy. Will definitely use Dreams again and would recommend others to give it a try.

Dreams colleague, Russell, was friendly, extremely knowledgeable about the products and listened to us when we told him what we were looking for. He offered advice but did not try to force any unwanted sales on to us. We were offered a hot drink and did not feel rushed in any way. Overall, we had a very relaxed, informative visit made even better by Russell's assistance.

Very good

very helpful customer assistant, not pushy, knowledgeable

Stewart instantly offered help and advice bit was not "in our faces" with it. He told us to give him a shout when we wanted to discuss anything. Even when he was busy with other customers he would pop back for a quick word to let us know he would still be available. But the best thing was how good he was with our children-bringing 5 year old twins bed shopping isn't always the best idea but Stewart had fun with them and was so encouraging for us to have a family experience there. Hugely appreciated.

Tommy was attentive to our needs and was knowledgeable about the products as well as delivery times.

Staff were really nice patient and welcoming. They knew about the product and gave time to choose.

Stewart served me today. He was very knowledgeable about the products, with a friendly and professional manner but not pushy. He let me mull things over in terms of the products I required before making a final decision on the amount of products I wanted to buy. He explained the 0% finance scheme very well and took the time to explain it to me which I think is a marker of great customer service. I rated the overall time the service took only slightly lower due to the system which crashed a few times - nothing to do with Stewart. Overall, an excellent service and high quality but good value products.

we had a very nice salesman called stewart...very friendly....