Dreams - Dundee

Scott who served us was very knowledgeable about the products and took time to explain everything in detail. Brilliant service at all times

We were given plenty of time to decide and Sandie who we were dealing with was a lovely woman and very friendly

It was well set out, and was clear to undertand the products available.

Everybody was

IAIN welcomed us at the store. He had a friendly approach . He was knowledgeable about all of the products and offers available to us. Just enough information at the right time. He had a very professional approach and he was attentive and helpful throughout our visit. We were very impressed with the service we received. It is rare to experience such service nowadays. We will tell our family and friends and will be sure to return to the store in the future.

I liked that we were offered assistance without feeling pressured. The colleague explained how to find what we were looking for, gave us some good advice and encouraged us to spend as much time as we needed trying the mattresses. He explained that he would leave us, but that he would be there if we had any further questions. He came to check how we were doing, and offered more advice. Then he went back to his desk and waited for us to make our final decision. He was friendly and professional. He offered us coffee (twice!) and he informed us of other products and services which we might like. At no time did he push us to buy anything. In the end, we spent more than we had intended, but were happy because it was our decision and we were not under pressure.

The assistance by store manager, Nick, was second to none. Gave me plenty time to decide and although provided me with good information on the products, did not try to influence my own decision in any way. Excellent service.

Dreams colleagues was explain everthing and very helping

Tommy who assisted us was very knowledgeable in the products and gave great advice without being overbearing or pushy. We were given all the information and space we needed to decide what we wanted as per our requirements.

The assistant was both helpful, friendly and knowledgable. Coffee was good too!