Dreams - Dundee

Russell was the name of the staff member who helped us. He could not have been any more helpful nor knowledgeable about the product.

Stewart the sale assistant was very friendly and not pushy. He was also very knowledgeable and advised us well and did not simply attempted to sell the most expensive items. He listened and understood our needs and sourced exactly what wee required. Generally a very nice person and credit to business operations. Well done.

Upon entering the store, I was not bombarded with sales pitches, but allowed to spend a few minutes looking around first. I was then advised to first decide the type of mattress I was looking for, instead of randomly trying out beds. The overall advice and guidance of the staff member allowed for an informed and satisfying decision.

I thought Iain was very professional in all areas of his work.

Stuart your sales assistant was helpful and friendly and more than willing to assist as well as going the extra mile to arrange and find suitable delivery times and stock availability. Your store was well laid out and easy to follow mattress and bed styles etc.

Workers were very helpful and kind💓

Stewart was extremely friendly and offered a professional service. Understood what we were looking for and was really good with my son finding him the right bed.Supportive all the way. Explained each step clearly my 10 year old son thought he was really good at his job!Nice Guy

I had my 83 yr old mother with me as the bed was for her, we were made very welcome as soon as we entered the store, we were offered a hot drink within 10mns on entering which was very much appreciated, the sales assistant was very patient and helpful, and nothing was any trouble for him, we were in the store for well over an hour, this was because the sales assistant showed and explained all the specs on the beds, and finally found a suitable bed and mattress for my mother, My mother is disabled, and staff treated her with patience, dignity and kindness ..

Knowledgeable staff with an excellent system of ascertaining which type of mattress was best for us. When visiting other stores it felt a lot more random and less logical. Colleague with attentive but also gave us space to try beds without hovering over us but we knew she was still available if we required her. Hot chocolate was lovely !!!!

The information I was given about the products I was interested in purchasing was excellent the salesman showed a great knowledge of the products and was very helpful in helping me choose the correct items .