Dreams - Dundee

Staff were very knowledgeable and allowed us to try all different types of bed, also left us alone to discuss our options and we were even offered refreshments, couldn't persuade them to give us a free pillow though

Member of staff excellent

Staff are very friendly and helpful Very articulate and understanding. I explained I have chiari (fluid in the brain) and they were amazing. Can't recommend this store enough there customer care is excellent and very friendly.

We'd been doing a fair bit of research before visiting Dreams in Dundee. Wished we'd started there! From the get-go we were dealt with very professionally and efficiently, making an appointment over the phone and when we arrived at the store there was a slight delay but other staff picked up and looked after us for a short while, offering refreshment. Scott was so helpful, making the whole process smooth and pacing the sales pitch perfectly! I don't think we could have had a better consultant. Thank you to Scott.

Excellent service and very pleasant every time we shop here.

experienced salesman - good product knowledge and a speedy resolution of any issues.

We had placed the order over the phone and were attended to by Nick, who’s been an outs adding salesperson. He was very friendly, knowledgeable, and very helpful in building is a home bed/mattress package that suited our needs. Throughout the process, Nick was very professional, efficient, and delivered excellent customer service. We were very pleased to have spoken to him over the phone and were confident that should any post-order issues arise, he would be just a phone call away.

We appreciated the excellent advice given by the sales assistant which resulted in us choosing a new mattress which meets all our ideas to be as comfortable as it possibly could be.

Tommy was really friendly and helpful, explained colour coding well to us

Served by an excellent sales person (stuart) who had very good product knowledge and was able to guide us to the right product for our needs.