Dreams - Dundee

Staff were well informed. They took plenty of time to answer our questions and made us feel at ease.

Very friendly and helpful staff. Pricing clearer than in other retailers we have visited. Good product choice.

We didn't have to wait a minute in the store. A guy came and offered to assist us if needed. After discussing our needs with him, he assisted us in highly professional manner. We were offered assistance with the items in store as well the items offered online. Everything was explained in a way understandable for every customer in the store.

Straight to the point and got the purchace done.

No pressure, let me try out the beds without hovering. Explained in a friendly, easy way what options were available.

Staff were very friendly and extremely helpful, I think the name of the person that helped us was called Russel, he was extremely friendly and spent lots of time with us, being very patient while we sorted out what we wanted.

The assistant, Stewart Petrie, was very knowledgeable about the products. Also, he did not rush us into making a decision, giving us time to discuss and decide what we were doing. There was no pressure. He also gave me a glass of water in order for me to take my medication. (I have Parkinson's). As a result of not feeling rushed or pressured my medication took effect quicker than it would if I was feeling agitated. Thanks for the quality of service. Will be sure to recommend Dreams to everyone.

Iain was the chap who took my order and could not have been more helpful. He was without a doubt a credit to your company.

I was directed immediately to a product that fit what we had asked for and didn't feel pressurised to purchase but well informed and well guided through the purchasing process. My visit to the store was enjoyable and the service provided by the staff was extra-special. They humoured the family (children) whilst we processed the purchase. They offered drinks whilst we waited. And picked the products that best suited our request. Iain was very relaxed and knowledgeable and we have arranged to return to purchase another mattress once our current order has arrived safe and well.

mike the manager was very helpful and very knowageable