Dreams - Dundee

Quick friendly efficient service not too bossy left to make down decision great service

Hamilton was very knowledgeable. Showed us different types of mattress and different ottoman beds. Confirmed price and earliest delivery. We were very pleased.

Scott the salesman was very very helpful not pushy gave us plenty of information on our purchase, gave us plenty time to try all the beds and was most helpful in giving us proper pillows to try the beds with it was perfect can’t thanks him enough very very pleasant young man will certainly be returning to the shop again thanks

I was arriving at 19:30 in the Shop.Scott came and ask me very friendly how was my day. So he understand i will need to take something in that day so he start to show me everything. Its a nice team there.i definitely buy something in the future and recommend to everyone to shop at DREAMS.

My wife and I were served by Thomas who was very professional, knowledgeable and polite. He also had a keen sense of humour. The whole experience was very pleasant including my coffee served by Thomas.. It has taken my wife some time to get me into the shop but she finally managed today and it wasn't really too much of a hardship!

NICK THE STORE MANAGER WAS VERY HELPFUL TOOK HIS TIME TO EXPLAIN EVERY THING

Good service. Great Staff, Tommy. And very fast and knowledgeable

Delighted with the friendliness of staff and the very pleasant and unhurried way they showed us the products Discussing the options over a cup of tea was brilliant The entire visit was a really pleasurable experience and we left the store with a spring in our step to continue shopping Well done Dreams.

Hamilton was extremely helpful courteous made the experience very pleasant and stress free

Tommy the shop assistant spent a lot of time with us, we choose a sofa bed for our spare room, Tommy helped pull out the bed allowed us to see if it was comfortable, he also measured for us to see if it would fit in our space, he also talked us through fabric covering options, took time to explain how the mechanism worked and covered the option of extended 5 year warranty, which we took up as this seemed to be a fantastic way to ensure we have no problems in the future. He talked us through general care for the fabric and gave us a choice in delivery dates. We were offered drinks while he processed our order. While we were being processed we watched how the other assistants were inter-reacting wish other customers and they all seemed friendly and knowledgeable can't recommend them enough. Genuine 5 star service