Dreams - Dundee

The sale person called Hamilton was very knowledgeable and helpful. He guided us to make our own mind up about which mattress we preferred. The service on the phone by Scott was also free of any issues. The whole process was timely and exactly what we were looking for

I had accompanied Mr Hopkinson to the shop. (Mr Hopkinson is partially sighted, partially deaf, and is on the autistic spectrum). Your salesman Stewart was absolutely wonderful with him. He brought him a cup of tea and tried to explain everything to Mr Hopkinson who was being very impatient and sometimes downright rude. Stewart carried on doing his job with a smile and didn't lose patienc with Mr H. He explained all about the beds and helped us choose bedding etc. I feel he went above and beyond what was expected of him. Validation Code 206A022238.

All products were easy to see. Tommy the assistant was very helpful, polite and professional

Hamilton was very attentive and quick to suggest items.

Hamilton listened to our needs and was able to quickly recommend products that he felt would suit our needs. He was very friendly (including offering tea and coffee) and knowledgeable about the various products avaliable.

It was all down to Stewart

Scott was very helpful in explaining things as the matress i wanted was an online exclusive and he tried to show me what the matress would be like with what was in store.

friendly member of staff who was very knowledgeable.

Very attentive staff in store, but not pushy to rush us to order. Good knowledge of products to help explain differences in mattresses, plus accessories.

The assistance we received when we visited the store was first class. We were offered refreshments when we entered the store and were informed about the types of mattresses available with the colour coded system. We were then left to try out the mattresses at our leisure and members of the sales team came at regular intervals to ask if we needed assistance or advice.