Dreams - Dundee

Very helpful and knowledgable assistant - Tommy - Dundee Kingsway store

Wasn’t hounded from salesmen like in other shops. Was given advice then left to look around and make our own decisions.

My fiance and I were looking for a superking bed and the Dundee branch was our first store that we visited. Was a little confused by the layout of the store then Tommy approached us and gave us the run down of the store. I have experience of selling beds and Tommy took that on board and didn't try to give us any sales pitch was easy to talk to and dealt with our needs quickly but took enough time to explain our purchase properly. Would definitely return and hopefully Tommy would be there to assist me once again

The team at Dreams were welcoming, courteous and professional. They had a secure knowledge of the products available and were on hand to answer any questions my partner and I had. The supported us very well through the process of choosing the right bed for us.

The colleague was very attentive to my needs, but not pushy. He gave me the necessary information and left me to make my own decision. The actual sale went through quickly and without any melodrama, which can happen in other shops. Very happy and looking forward to my new mattress.

Once given information about product I was able to browse without feeling under pressure. Felt able to try out beds without feeling awkward.

Member of staff (Tommy) extremely helpful. Lovely manner, good knowledge and gave us all the time and information we needed. There was absolutely no pressure to "get the sale down" which is as it should be.

The sales persons ( I went twice to the store) both seemed highly knowledgeable about products, and were attentive to my questions.

“Russel” was a excellent help and made me feel very welcome in the store, and made it very easy to get the right bed for me.

The salesman was very helpful and gave us a good understanding of the purchase we were buying.