Dreams - Dundee

Very efficient friendly

Stewart was a Great help not to pushy but always there for good advice When we chose the bed we wanted we went through the whole process quickly and expertly

The product I wanted to view (single over single bunk beds) was on display in store and I could see the quality and durability of the product. Before visiting dreams I had visited numerous other well know bed suppliers in store and was highly disappointed at the items on display & was directed to their website. People visit stores to view items, not to sit at a desk viewing items online. The Dreams salesman, Scott, was friendly without being overbearing. He listened to my needs & suggested an option that would work for me. Finally, upon leaving the store having not made a purchase Scott have me a card with a quote reference on it, without making me feel like I'd wasted his time. He seemed to understand that I needed to think the purchase over. After visiting a few more stores I returned to complete the purchase and was greeted with a friendly wave, again friendly, without the typical salesman pushiness.

The salesman knowledge was exceptional and so friendly made me feel completely at ease. I will be sharing my experience with friends and family.

Stewart was very helpful and friendly and instantly put us at ease. His product knowledge was very comprehensive and he ensured we got great value of money with the mattress protector included within the insurance agreement. He is a real credit to Dreams!

Scott was very helpful. He helped us yesterday and we decided to purchase 2mattresses and a pillow today. He was very clear in his explanation of everything we wanted to know and also about the extended warranty.

The assistant was very helpful without being pushy and nothing was too much trouble, we were even treated to a cup of excellent coffee.

Everything in store was neat, clearly labelled and easy to understand. We were attended to by Stewart who asked how he could help, but didn't hassle, gave us advice but also plenty of time. He clearly knew his products and gave good advice but wasn't being pushy nor did he give a, "hard sell" which is very off-putting. His friendly and helpful manner made the visit an easy and successful one.

Russell was extremely helpful and understood our multiple needs. He was very kind to stay until the last minute with us even when the shop was about to close. Will strongly recommend to friends and family

The sales assistant was very friendly and helpful. He listened properly to what we had to say and gave us clear answers or guidance to our questions and remained available at all times during our visit without being obtrusive